Internet Plans

 

Starting at ৳599/month

All Plans Include

Straightforward Pricing

That means no annual contracts, no  hidden fees. Choose the home Internet service plan that’s best for you without worry.

Buffer Less YouTube & Fast Facebook Browsing

High Speed FTP, Watch Live Tv. Enjoy Limitless Entertaiment

Not Data Limits

We’re the Internet service provider who won’t put caps on how much data you can use. So go ahead and stream, download, and play your heart out.

Internet Plans

Which Plan is Right For You?

1 Mbps

Browsing Speed 1Mbps

Download Speed 128KBps

Youtube Download Up To 1MBps

2 Mbps

Browsing Speed 2Mbps

Download Speed 256KBps

Youtube Download Up To 2MBps

3 Mbps

Browsing Speed 3Mbps

Download Speed 384KBps

Youtube Download Up To 3MBps

5 Mbps

Browsing Speed 5Mbps

Download Speed 640KBps

Youtube Download Up To 5MBps

For Heavy Usages Plan

Our packages may not fit for your purpose if you need heavy internet usages , don’t worry. We also provide custom packages best fit for you. You can simply call us or visit our office to discuss about your best fit broadband connection to your purpose

Better Value

Save Your Money And Time By Call Through App Over Internet

Connected Devices

Connect With Your Friends And Family With Powerful Network

Custom Packages

Choice Which Plan Fit For Your Digital Life

 F.A.Q.

Troubleshooting Your Internet

Check the power and connections

If there are no reported outages, see if a few quick checks uncover the problem:

  • Make sure the plugs for the devices haven’t come loose, the outlets are working, and a fuse hasn’t blown.
  • Confirm that your account is up to date on payments. Late payments can cause an interruption of service.

 

Restart your modem

  1. Unplug your router from the power by pulling the power cord from the back of the router.
  2. If you have a router, unplug the power from your router by disconnecting the power cord from the back of the router.
  3. Plug the power back into your modem and wait 30 seconds.
  4. If you have a router, plug the power back into your router and wait 30 seconds.
  5. Check your Internet connection by opening a new web browser window.
  6. If you still have no Internet connectivity, restart your computer or the device experiencing an issue and repeat steps 2-5.

If you are still experiencing an issue after following the steps above, please contact us

Factors Affecting Internet Speeds

There are many variables, often outside of Suddenlink’s control, that can affect your Internet speeds:

  • Congestion – Large amounts of usage across the Internet can cause congestion, also known as heavy usage. If the links to various networks and servers outside of the Suddenlink network are being heavily used, then you may see slow speeds across the Internet. Additionally, when there is a lot of traffic on the Suddenlink network, you may see temporary periods where you have slow down. This often happen during peak activity hours.
  • Website/Server Limitations – On some websites the amount of traffic and the server supporting it may reduce your speed of connection. For instance, when a larger number of users are connected the available speed might be divided amongst the users. So if you are one of one hundred people connecting, each person would only get 1MB of the 100MB available.
  • Web Browser – A corrupted or poorly configured web browser is one of the most common bottlenecks for fast web browsing.
  • Adware or Spyware – If your computer is infected with “adware” or “spyware” you’ll see reduced computer performance and a constant stream of pop-up ads. This will likely cause everything on your computer to work slower. To minimize your risk of being infected, download Panda Antivirusavailable at no additional cost Suddenlink Internet customers.
  • Wired vs. WiFi – Wireless connections may be slower than wired connections into a router or modem. Wireless connections may also be subject to greater fluctuations, interference and congestion.
  • Modem – Modem performance may degrade over time, and certain modems are not capable of handling higher speeds. For speeds exceeding 20Mbps, Suddenlink recommends the use of DOCSIS 3.0 modems.
  • Computer Hardware – The speed of the processor, hard drive, network card, graphics accelerator, even the amount of RAM, all impact the speed your computer can process Internet data.
  • Operating System – With extensive use, any computer operating system can become corrupted, inefficient or configured incorrectly, which will affect the speed.

Restarting Your Router

Restarting your router will often resolve connectivity issues.

  1. Find your router. It will be connected to the  cable from the wall.
  2. Unplug your router from the power by disconnecting the power cord from the back of the router.
  3. Unplug your router from the power by disconnecting the power cord from the back of the router.
  4. Plug the power back into your router and wait 30 seconds.
  5. Plug the power back into your router and wait 30 seconds.
  6. Check your Internet connection by opening a new web browser window.
  7. If you still have no Internet connectivity, restart your computer or the device experiencing an issue and repeat steps 2-6.

If you are still experiencing an issue after following the steps above, please contact customer service.

Switch to Ghatail Online Connect today!

Broadband Internet

Connect your home or business to fast, reliable and affordable internet services.